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The warranty company is nothing more than a middle man sucking money out of the customer, the contractor, and providing a terrible disservice to both for it.

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I'm glad to read your side of the argument, anonymous HVAC contractor.

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They have been nothing but robots on the phone, not interested in going the extra mile to help expedite the process, no sympathy, nothing but "this is our policy" so here we are almost a month without my washing machine and we have no end in sight.

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I received an email stating my paperwork had been received and it would be 30 days.

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Should you buy a home warranty plan to cover your AC Unit or not?That is the question!If you buy one, please do not buy it from 2 10 Home Warranty!BUYERS BEWARE!I AM HIGHLY DISAPPOINTED!If I could give a negative star rating I most certainly would do so. I placed a Service Request for my HVAC System on June 19, 2018. It is July 27, 2018. I REPEAT it is July 27, 2018 and my HVAC issues have not been resolved. 2 10 Home Warranty dispatched an unqualified and inexperienced contractor named AIR DESIGN A/C and Heating to my home. They visited my home on 5 different occasions. Aren't they qualified technicians?The first time they came, they went into the attic, checked the unit outside, and claimed they repaired the AC less than 10 mins. I stated that the AC is still not cooling very well. Something is not correct. Only then did they make a poor attempt to troubleshoot and assess my issue further. What do you know.

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In any case, our offers are still available if you would like to try out obtaining faster service for your AC.

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